Glossary
Brand
It is a set of emotions that arises or the lack of emotions that fail to rise when your BUYERS think of you, see you or experience you in any form. These emotions drive their decisions to BUY you or IGNORE you
Branding
It is a declaration of promises and following it with fulfilling them
Brand Stakeholders
They are the brand “BUYERS”
- Your customers & prospective customers
- Your employees & talented job seekers
- your investors & lenders
- Your vendors & suppliers
- Your partners
- Your distributors
- Your community
- Your regulatory environment
Brand Promise
It is a pledge/an open declaration made by the brand to its BUYERS that assures them that it will deliver exactly what it has committed
Brand Tangible Signal
Feeling, Taste, Voice, Touch, Smell, the Intuition about your brand – 6th sense
Brand Touch Point
The defining sensory that people describe while interacting with your brand. For example, presentations, style, office design, plant/factory layout, machine display, advertising, packaging, overview, design, finishing, fineness, beauty, smartness, the way your staff talks, the way they walk, the way they look. It all matters. The “International Feel” about it. The “Visual” aspect
B2B Brand: Business to Business
Example – Caterpillar, Intel, Bosch
B2C Brand: Business to Consumer
Example – Dell, Sunsilk, Amazon
Brand Identity
The intended perceptions of your brand crafted by your management
Brand Image
The actual perception of brand in the mind of your BUYERS
The Actual Perception
The view & opinions of your BUYERS about your brand
Brand Gap
The difference between the intended and the actual perceptions
Brand positioning
A suitable punchline or tagline that describes how you want to be perceived based on market research, by defining the most desirable brand perceptions for your brand in you market place
VIMS™
Visual Identity Management System – A system that help you declare the right set of promises and make you visually appealing and irresistible, enough to enter you buyer’s considerations set
The TSE™ Framework
Think, See, Experience. The emotions that arises when your BUYERS Think of you, See you or Experience you in any form
Brand Assets
Names, Logotype, Symbols, Trademarks, Taglines, Colors, Fonts, Typeface
Brand core
The essence of the brand, the brand idea, the brand concept
Brand Architecture
How an organization structures and names the brands within its portfolio that defines the interrelatedness between the main brand and the sub brands
Brand Strategy
A plan for systematic development of a brand to enable it to meet its agreed objectives. The strategy should be rooted in the brand’s vision and driven by the principles of differentiation. The brand strategy should influence the total operations of a business to ensure consistent brand behaviors and brand experiences




